Field Service Automation

Ensuring “first-time fix.” Increasing customer satisfaction. Growing revenues. Those are just a few core concerns for field service operations.
Connected workers are more agile and more responsive to changing demands. That's why MaliaTec integrated workflow solutions ensure that everyone in your organization – from mobile workers to management – has the most accurate and timely information available. The results? Better informed decisions. Faster response to customers. Higher productivity from the field, and greater profitability.
  • Work Order Management

    Our easy-to-use mobile and wireless computing solutions provide reliable work order management for any workforce, whether they’re on-call or scheduled far in advance.

  • Dispatch Operations

    Orchestrate the most efficient movement of your trucks and technicians with mobile technology and software solutions from MaliaTec.

  • Start of Day Process

    In field service, the start of day process sets the stage for the entire day. Find out how MaliaTec solutions help ensure every day is productive throughout.

  • Dynamic Routing & Tracking

    MaliaTec GPS, RTLS, RFID and wireless communications technologies supply the information you need to get the most out of your route optimization and tracking application.

  • Inventory Asset Management

    Improve forecasting. Balance stocking levels. Respond quickly to immediate demands. On-site and in the field, MaliaTec automation gives you real-time visibility to your inventory. Spare parts tool and equipment.

  • Job Site Processes

    Time to fix is a key metric for field service operators. Our mobile technology platforms equip you for greater efficiency and productivity on the job site. + service ticket.

  • End of Day Process

    From trip records and job completion status reports to equipment check in, enhance your field service team's end of day process performance and data visibility.

Key Benefits

  • Enhance stock visibility
  • Improve job scheduling
  • Boost customer relationship management
  • Improve accuracy
  • Reduce cost
  • Standardize workflow
  • Faster invoicing
  • Accurate task matching
  • Precise analytics